Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1490186

    Hallo Enfold-Team,

    seit dem Update auf Enfold 7.1.2 funktioniert der visuelle Editor im Textblock (avia_textblock) nicht mehr korrekt.
    Der Reiter „Visuell“ bleibt komplett leer, nur im „Code“-Tab ist Inhalt sichtbar.

    Bereits geprüft:

    – Enfold und WordPress sind auf dem neuesten Stand
    – Alle Caches (Theme, Browser, Server) wurden geleert
    – CSS/JS-Merging in den Enfold Performance-Einstellungen wurde deaktiviert
    – Alle Plugins wurden testweise deaktiviert
    – Keine individuellen Code-Anpassungen im Child Theme, die TinyMCE betreffen

    Beobachtung:
    Der Editor-Bereich im Backend wird angezeigt, bleibt aber leer

    Frage:
    Gibt es derzeit bekannte Probleme mit Enfold 7.1.2 und dem visuellen Textblock-Editor?
    Falls ja, gibt es bereits einen Fix oder empfohlenen Workaround?

    Ich kann bei Bedarf temporäre Zugangsdaten per privater Nachricht zur Verfügung stellen.

    #1490197

    Hey Marcel,

    That is not a known problem, and we haven’t had any reports from other users having the same problem. We cannot reproduce those results on our test installations either, so it’s likely a local problem on your site. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1490199
    This reply has been marked as private.
    #1490208

    Hi,

    Thanks for that. I can see the problem on my end as well, but I’m not sure what is causing it. Please try to replace the current theme files with a fresh copy from your Themeforest account, either via FTP or by uploading it as if it was new under Appearance in the WordPress menu.

    Best regards,
    Rikard

    #1490212

    We already tried that. Unfortunately, it didn’t work.

    #1490239

    I was able to solve the issue.
    The problem was caused by a missing TinyMCE core file in the WordPress directory:

    /wp-includes/js/tinymce/skins/lightgray/skin.min.css

    Because this file was missing, the Visual Editor in the text block could not be loaded.
    The fix was simple:

    Dashboard → Updates → “Re-install WordPress”

    After reinstalling WordPress, the missing file was restored and the Visual Editor is now working correctly again.

    Thanks for the help!

    #1490244

    Hi,

    Great, I’m glad that you found a solution and thanks for sharing it. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Textblock (avia_textblock) – visueller Editor funktioniert nicht (7.1.2)’ is closed to new replies.