Persistent layout issue – text uneditable + footer displayed next to content (Einblicke und Referenzen)

Hello Support Team,

I’m following up on the ongoing issue with the Enfold theme, which was discussed in my previous tickets. Here’s the situation summarized:

Background

I’m helping a friend who owns the Enfold theme. She’s currently unwell, so I’m handling the issue on her behalf. I can’t log in to the forum, so I’m opening a new ticket again.

Previous thread:
👉 https://kriesi.at/support/topic/issue-recap-blocks-displayed-side-by-side-instead-of-below-each-other-on-einblicke-und-referenzen/?avia_support_contact=avs_68e6650791b160.76062793_1489958

The issue occurs on this page:
👉 https://raphaelaplasch.at/einblicke-und-referenzen/

Current situation

The problem initially appeared only for one user on that specific page.

Then a second user experienced the same issue.

Now all users have the issue — but only on this one page.

For about two years, everything worked perfectly fine.

The issue

The text in the main content block can no longer be changed or edited.

The footer block is displayed next to the main content instead of below it.

According to your previous reply (from Ismael), there might be an invalid shortcode or HTML tag, or the layout builder may have been switched between modes.

However, this doesn’t seem to explain why it affects all users now, after two years of working fine.

I also can’t post the code from the affected block here — it’s too long for the form.

Question

Would you need temporary login access to the website in order to inspect the issue more closely?
If so, I can ask my friend to provide it.

Thank you so much again for your time and support!

Best regards,
Verena Pichler