Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 2, 2025 at 2:43 pm #1489768
    waveseven

    Hi

    I have noticed that when using Enfold the image upload time is ridiculously slow. e.g 13 minutes to upload 3MBs of small webp images

    We have turned off all plug-ins and just activated the enfold theme. not the child theme. and it is so slow. Our client has been complaining about this for a while now. If we activate the 2025 theme only its very fast.

    Here is a screen recording of the upload issue

    I have tried reloading Enfold via FTP but the problem persists. Do you know what is causing this and is there a fix for this?

    Many Thanks
    Regards
    Colin

    October 3, 2025 at 6:53 am #1489793
    Ismael

    Hey waveseven,

    Thank you for the inquiry.

    You are uploading a lot of files simultaneously, so it will definitely take some time. We tested uploading a 26 MB video on our local installation, and it was uploaded in 2 seconds or less. Try to temporarily deactivate your plugins to see if that improves the upload speed, or try uploading a maximum of 5 files at a time. Let us know the result.

    Best regards,
    Ismael

    October 3, 2025 at 9:55 am #1489805
    waveseven

    Hi Ismael

    I have already tried deactivating all plugins. So with no plugins activated, uploading one 50KB webp file it took 58 seconds. If I then deactivate Enfold and just use the 2025 theme. the same file only takes about 1 seconds. I am on 145 MB/s broadband speed with 30MB/s upload.

    So it only seems to be when Enfold is activated

    Regards
    Colin

    October 3, 2025 at 10:49 am #1489806
    waveseven

    Also just to point out we wouldnt normally upload as many files, its just that we are trying to change some of the images from larger jpegs to small webp. Our client would typically upload 30 images per listing totalling maybe 2MB

    October 3, 2025 at 11:42 am #1489811
    waveseven

    I Ismael

    I just installed a completely clean copy of WordPress onto a different server and uploaded 2MB of webp images. This took 18 seconds. I then installed Enfold, and uploaded the same 2MB of images and it took 2 minutes 37 seconds. Please see the video https://youtu.be/ApIV-BoMuhk

    I think this is a fairly serious issue and is causing my clients major problems, particularly the cleint that has brought this to my attention.

    Are you able to look into this as a matter of urgency.

    Many Thanks
    Kind Regards
    Colin

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