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  • September 16, 2025 at 1:38 pm #1489278
    amandamilenamohler

    Hi
    I upload on a daily bases a new PDF file via FTP Uploader with the same name as the old one in order to overwrite the old PDF file. On the Computer it is always showing the correct file. On mobile devices an old file is showing now. It used to work on mobile devices, but not anymore and I did not make any changes.
    Deleting the cache on my mobile device can not be the solution as guests have the same problem. For all of them it is showing a different old PDF File, sometimes even from last year.
    How can i make sure for all users the actual PDF file ist showing?
    Thanks for any help.

    September 16, 2025 at 4:38 pm #1489283
    Rikard

    Hey amandamilenamohler,

    Maybe the file in question is saved on your device? Please note that this is not in any way theme related, so you might have better luck searching for the problem using a search engine.

    Best regards,
    Rikard

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