Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 15, 2025 at 9:40 pm #1489262
    SikoraEDV

    Hello,
    I received an external call that doesn’t show me any result when I add it into a code block.
    Please give me some tips on what I’m doing wrong.
    The script is in private content.
    <div id=”r…r”></div><script type=”text/javascript” src=”https://……”></script&gt;
    Thank You

    Best Regards

    Christof

    September 16, 2025 at 5:00 am #1489266
    Ismael

    Hey SikoraEDV,

    Thank you for the inquiry.

    We may need to inspect the page to properly check the issue. Please create a test page with the embed code or widget, then provide the site URL in the private field.

    Best regards,
    Ismael

    September 16, 2025 at 10:22 am #1489270
    SikoraEDV
    This reply has been marked as private.
    September 16, 2025 at 11:47 am #1489274
    Rikard

    Hi,

    Thanks for that. It looks like there are invalid characters in your code, this is what I see in the source code:

    id="”rr7or”"

    Please try removing all extra instances of this character:

    ”

    Best regards,
    Rikard

    September 16, 2025 at 12:04 pm #1489277
    SikoraEDV
    This reply has been marked as private.
    September 16, 2025 at 4:36 pm #1489282
    Rikard

    Hi,

    The quotes in what you pasted last are not valid quotes, you need to change them to regular quotes:

    "

    Best regards,
    Rikard

    September 17, 2025 at 9:14 pm #1489324
    SikoraEDV
    This reply has been marked as private.
    September 18, 2025 at 4:57 am #1489335
    Ismael

    Hi,

    Thank you for the update.

    We’re not seeing any errors or messages in the browser console, so it’s unclear whether the script is running at all. We recommend reaching out to the plugin or script developers to confirm if this is the correct embed code.

    Best regards,
    Ismael

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