Hello, purchase code: c2e66504-f68b-4311-b075-6591721a6064
on https://johnstonesbenefits.com will not update. Please advise what the issue is. The admin will not allow any page updates now. Client needs to update site urgently.
Hey Denise Chapman,
Thanks for reaching out.
The site was not loading when we visited it. If the automatic update in the dashboard is not working, you may need to download the latest version of the theme from your Themeforest account and manually upload it to your server via FTP. Please refer to the documentation below for more info on how to update manually via FTP.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Let us know if you need more info.
Best regards,
Ismael