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I’ve been displaying just the product review comments in my footer column 2 for years.
Sometime within the last 3 months the enfold Child theme combo widget stopped working.
I can’t be sure exactly when, but within the last couple few WP, WC and Enfold updates.
Recent Product Reviews in column 1 and Product List Best Sellers in column 3 work fine.
Any ideas why this might be?
Hey EdgeWP,
Thank you for the inquiry.
The combo widget seems to be working fine on our installation. Have you tried temporarily disabling the plugins? Please clone the site to a test environment, then provide the login details in the private field.
Best regards,
Ismaelhmmm.. that’s odd.. had been working fine for me forever, until recently.
But just to clarify, we are talking about purchased product reviews, right?
WooCommerce recently moved those from Comments to Reviews Tab under Products.
(Currently have nothing under Comments, and don’t really have many plugins)While I currently don’t have remote staging, I do have local staging setup.
On local staging site, I’ve switched to main theme, take child out of equation.
Had to add Enfold Combo Widget as gets renamed between child and main.
Then deactivated all plugins except for WooCommerce and still not displaying.
(pic of all plugins in deactivated state n private comments)
If deactivate WooCommerce, no plugins, displays unwanted internal woo msgs.
You’re not able to duplicate this? Please Advise…
Hi,
Thank you for the screenshot.
We may need to log in to the site to properly investigate the issue. As requested previously, please clone the site to a staging environment, then provide the WP and FTP login details in the private field.
Best regards,
IsmaelAs Requested, staging site information enclosed.
Please see private details for login information.Please Advise
Hi,
Thank you for the update.
We checked the Comments panel and found that there are no entries there, and only 4 posts. Please note that the Combo Widget can only display items from the post type Post. By default, it cannot display product reviews or product items. Is this what you’re trying to do?
No comment entries:
Best regards,
IsmaelLook at the image you posted. “Product reviews have moved” (Visit new location)
As I mentioned previously, In a recent update WooCommece moved Product Reviews.Have hundreds of reviews that use to be in Comments, now moved to Product Reviews.
For years these were all stored under the Comments tab, and widget displayed just fine!
But since they moved to Sub Tab under Products, Combo Widget No Longer display them!Just want to continue displaying most recent Product Review Comments in Footer 2.
For years these displayed just fine with the combo widget, but now no longer do?Please Advise!
Hi,
Thank you for the update.
Unfortunately, the combo widget hasn’t been updated to retrieve and display product reviews from their new location. It can only pull content from the default comment entries. You may need to switch to a different reviews widget, such as one of the following.
— https://wordpress.org/plugins/customer-reviews-woocommerce/
— https://wordpress.org/plugins/judgeme-product-reviews-woocommerce/If you’re interested, you can directly modify the enfold/framework/php/widgets/widget-classes/class-avia-combo.php file and replace it with this code:
— https://pastebin.com/LYu68kQR
Let us know the result.
Best regards,
IsmaelThank You So Very Much! Updated Widget Code works perfect!
Couple personal mods, some added css, and back to normal!
You are welcome to mark this thread as closed.
Thank You Again for All your Time and Support!Be Safe in this Crazy World!
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