-
Posts
-
Hey guys,
Hoping this is a common issue and that you guys are aware and working on a solution…
I’m currently experiencing some strange issues when making basic updates to my site. For example, when I attempt to make changes to a Special Heading, I get the following error message:
“An error occurred
It seems you are no longer logged in. Please reload and try again.”I’ve contacted my developer, who has thoroughly investigated possible causes, but no luck yet. As a last resort, they have asked me to contact Kriesi for support.
Any help is greatly appreciated!!!
Here’s a response from my developer:
– Earlier in the week I made a copy of the site into a test environment.
– I have go through and disabled all plugins on the site except the litespeed cache plugin which is linked to the hosting.
– I was still getting the same error on the special headings.
– I then re-enabled all the plugins and disabled the litespeed plugin and it worked.
– I am going to log a ticket with our DC guys to see if they can work out the issue BUT could you update your ticket with kriesi to explain the above.
– I think its going to be something as simple as excluding a javascript file for ajax in the enfold theme to resolve this but have no idea.
- You must be logged in to reply to this topic.