Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1486247

    I haven’t been able to update my Enfold themed website since version 5.6.9. If I update the theme to its current version or make any changes to the footer, which I need to do, the entire site breaks. I put a lot of money and time into creating the site the way that I want it using enfold and I’d hate to have to start over from scratch because I can’t update the footer or the site to its current version without losing it. I have more than one site using enfold because I like the them and I just renewed my support, please help. I should also note that I must restore the site from a backup once this happens.

    • This topic was modified 1 day, 5 hours ago by tristatedata.
    #1486259

    Hey tristatedata,

    Thanks for the login details. We would need to see the actual problem in order help you out, could you copy the site a staging site maybe?

    Best regards,
    Rikard

    #1486260

    You can edit the live site. I can restore from a backup after you test it. It only takes a minute.
    Just try to update the theme to the newest version or simply change the footer text (which I must do) from Tri-State Data Recovery & Forensics, LLC to “Tri-State Data Recovery”
    Let me know if you need me to restore it with a back up after you test it.

    Thanks for the quick reply.
    Don

    #1486270

    Hi,

    Thanks for the update. I’ve updated Enfold and changed the text for you. The problem was the SG Optimiser plugin which creates javascript errors if file compression is active in the theme, you can find those settings under Enfold->Performance.

    Best regards,
    Rikard

    #1486282

    Thank you very much! Have a great Holiday (if you live in the US).

    Best,
    Don

    #1486286

    Hi,

    Great, I’m glad that we could help you out. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Website breaks when I update Enfold to the current version’ is closed to new replies.