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  • #1486141
    Shay Bar
    Guest

    Hi
    I bought the plugin of ENfold, it was few years ago here is the number of perches :
    Enfold – Responsive Multi-Purpose Theme
    Regular License
    6 months support (expires on 28 May 2018)
    Purchase code: a4e0c6a1-2e97-4f78-9eab-b6d922b36ded

    I’m trying to build a new site and I want to use it, my WordPress version is 6.8.1 .
    when I try to import the plugin , I receive an error during the installation phase .
    what is the reason please ?
    do I have an old version of enfold?
    I downloaded it from https://themeforest.net/downloads where i bought it.
    Thanks

    #1486144

    Hey Shay Bar,

    Enfold is a theme, so make sure that you are installing it as one. The files in your Themeforest account are always the latest version.

    Best regards,
    Rikard

    #1486147

    Hey Rikard,
    I tried to upload as new theme and received the next error:
    Installing theme from uploaded file: themeforest-b5HmKjFP-enfold-responsive-multipurpose-theme.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    #1486151

    I managed, thanks.

    #1486173

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

Viewing 5 posts - 1 through 5 (of 5 total)
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