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  • #1485550

    Hello support team,

    I have set up a new website and I am having some problems implementing the desired layout.

    I have set this up as an AJAX portfolio for the portfolios. However, as soon as I click on an element, it takes a very long time for it to appear in ‘large’. Is there a way to speed this up? It takes so long that I think both Google and the user don’t like it and leave the page or think there is a mistake there.

    Here is my example page:

    #1485551

    Hey klick-design-rbh,

    Thank you for the inquiry.

    There should be a loading icon displayed while the associated images in the portfolio AJAX item are loading. You can see this behavior in the demo: https://kriesi.at/themes/enfold-2017/portfolio/portfolio-4-columns-centered-ajax/

    Did you happen to disable the loading icon or modify any of the theme templates?

    Best regards,
    Ismael

    #1485556

    Thank you very much Ismael,

    Yes, I disabled the loading icon because it always looks unprofessional when it appears, even on all other pages. I have enabled it now, but it doesn’t change the fact that it takes a long time to load. So it’s no fun for the user to click through the products later if he has to wait a very long time each time. An image has around 64k, which is not that much. Are there any other settings to speed up the process?
    Thank you very much.
    BR, Matthias

    #1485558

    Hi,

    One thing that could probably help speed things up a bit is to preload the images used in the portfolio AJAX preview. This way, the images will be ready prior to opening the portfolio item. Another is image compression and general site or page optimization. Please check the links below for more info.

    https://www.wppagebuilders.com/preload-images-wordpress/
    https://gtmetrix.com/wordpress-optimization-guide.html
    https://wpengine.com/resources/improve-wordpress-site-speed/

    We also noticed that the images are in webp format. Are you using a plugin to convert them? Does it make any difference when this plugin is disabled?

    Best regards,
    Ismael

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