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  • #1484896
    Ventsislav Krastev
    Guest

    Hello,
    I have purchased a license for the theme and now I decided to use it, I have installed version 7.1, and now I see that there is also version 7.1.1…

    The theme is not updating?!?
    You say I should use the plugin: instead: https://envato.com/market-plugin/, but is that the only solution…?

    BR
    VK

    #1484902

    Hey Ventsislav Krastev,
    Envato has a limit of the number of update checks in a 24 hour period, so if you click the update button too many times, you may need to wait 24 hours before checking again. That is assuming that your Token was created with the correct permissions
    token permissions
    The https://envato.com/market-plugin/ requires a lower set of permissions and sometimes is easier to use. Alternatively, you can download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    If you have further issues please register to our support forum here with your Purchase Code and create a new thread and include a admin login for us to review your site.
    Please note that we don’t have access to your Token in Envato, so if there is an error with your Token creation you will need to carefully review our documentation on generating a Envato Personal Token and try again.

    Best regards,
    Mike

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