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  • #1484038

    Hello, I have the Enfold theme on this website, and suddenly can’t edit the pages after updates in April.

    I thought it was my computer needing updating so I brought it all up to date. That didn’t fix it. Here is my system.

    Mac using Sequoia 15.4.1
    WordPress 6.8.1
    Version: 7.1
    Chrome is up to date Version 136.0.7103.93
    Other browsers up to date.

    The pages show me a Blank page in the backend, where I’m using the Avia builder. I can’t see any content.

    Here where I am using the basic editor, https://coreeventcenter.com/donnys-at-core-restaurant-menu-live-music-specials/ the page shows me the content but it’s messed up and I can’t edit that either.

    I can create a new Event (from a plugin) and edit that, but no pages.

    Both things happened with all of the updates.
    I have another developer who can get in there and edit for some reason, but I can’t.
    Please help,
    You can get into wordpress
    /wp-admin with these credential:
    U: Susan
    P: NewCORE24!20
    Thank you.
    Shanna

    #1484044

    Hey mountaintopengraving,
    Thanks for the link to your site, but I didn’t find any pages or events that were blank in the backend, and I was able to edit the pages that I tested.
    Your page /donnys-at-core-restaurant-menu-live-music-specials/ was created with the Block Editor and not the Enfold Advanced Layout Builder, and your About, Capri Room, appetizer-add-ons, pages were created with the Advanced Layout Builder and I found no issues editing them.
    Are you using the same login that you posted for us?
    What page can you not update, and what changes are you trying to make?

    Best regards,
    Mike

    #1484088

    Hello Mike.
    Since I wrote that yesterday, I rebooted my computer and tried again. I was able to edit in Safari!! So my upgrades must have worked and maybe there is no issue now after all.

    Thank you for looking, I think it’s okay now. I was a few OS versions behind, updated and tried again. I got the same errors but when i restarted my computer a second time it seemed to purge whatever was wrong, and I was suddenly able to edit again yesterday.

    Sorry for the mistake, all good now. But I just started on the new browsers so if I run into an issue again later I will come back to this thread today or tomorrow, but this moment it’s okay.

    Thank you!!
    Shanna

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