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  • May 5, 2025 at 7:39 pm #1483639
    goldengate415

    I am suddenly having an issue with the Google map not appearing on pages like this one (sorry, it’s huge, scroll near bottom):
    https://www.thomashenthorne.com/125-belvedere-ave-belvedere-ca/

    I have checked google services under Enfold settings and the API key revalidates. I also went into Google cloud services to make sure the payment method is current and the account is OK. All is well.

    I have noticed lately that the cookie dismiss banner displays every single time I view a page when logged into admin panel. I am wondering if there is some cookie issue on my site, or is something else causing this?

    Thanks,
    Rob

    May 5, 2025 at 7:41 pm #1483640
    goldengate415

    Additional note: if I reload the above page, then the map loads ok.
    Then if I go to this page, map also loads:
    https://www.thomashenthorne.com/1245-sobre-vista-drive-sonoma-ca/

    May 6, 2025 at 5:27 am #1483658
    Ismael

    Hi,

    Thank you for the inquiry.

    We get a cloudflare error when we visit the pages above. Is the site currently down?

    Web server is returning an unknown error Error code 520
    Visit cloudflare.com for more information.
    2025-05-06 03:26:17 UTC

    Best regards,
    Ismael

    May 6, 2025 at 5:35 am #1483660
    goldengate415

    Hi Ismael, thanks for your response. I believe Cloudflare was set up to block many countries during a bot attack. Do you happen to have a US VPN yu can use? I’ll see if there’s a way to turn off the geofencing.

    Thanks,
    Rob

    May 6, 2025 at 6:13 am #1483663
    Ismael

    Hi,

    Thank you for the update.

    Does it load correctly when you disable the Enfold > Privacy & Cookies > Cookie Handling > Cookie Consent Message (Enable cookie consent messages)? Please provide the login details in the private field so we can check it further.

    Best regards,
    Ismael

    May 6, 2025 at 6:26 am #1483667
    goldengate415

    Yes, that fixed it! Is this a known issue or is there a setting I need to change or ?

    Thanks,
    Rob

    May 6, 2025 at 7:01 am #1483670
    Ismael

    Hi,

    You may need to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour to the first or second option to allow the users to view the map on page load. Let us know the result.

    Best regards,
    Ismael

    May 6, 2025 at 4:26 pm #1483699
    goldengate415

    That seems to have fixed it! That also fixed the issue I was having (but didn’t open a thread…) where the cookie popup started showing on every page load when logged in as an admin and viewing pages.

    I am approaching my 10 year anniversary with Enfold and really appreciate the incredible support. It’s what keeps me renewing each year, and recommending this great theme to others.

    Thanks so much!
    Rob

    May 7, 2025 at 5:46 am #1483725
    Ismael

    Hi,

    Glad to know that the issue has been resolved, and thank you for the continued support! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

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  • The topic ‘“Maps were disabled by the visitor on this site. Click to open the map..”’ is closed to new replies.