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Hi there,
I have an issue with my site: https://www.empirelegal.com.au/
This is issue is specifically for iOS, and can only be replicated on an iPhone or by using an iOS simulator. The site works fine on Android and desktop emulating a mobile.
The burger menu when you click, will flash but does not open the flyout menu. When I’ve checked for errors, It does load, but only after 3 attempts, something to do with a 404 redirect using a fontello font. The first time it tries to get the woff file and fails. The second time it tries to get the ttf file and fails. The third time it tries to get the svg and fails. Then it loads.
Any suggestions as to how to rectify this issue would be greatly appreciated.
Hey oladigital_co,
Thank you for your patience, I don’t have a iPhone, but I tested in Safari on a Mac in Responsive Design Mode iOS simulator, I also checked on live.browserstack.com iOS simulator, and both worked for me, please see the screenshot in the Private Content area.
I do see an error: /?avia_forced_reroute=1 404 (Not Found) in your console, try going to Enfold Theme Options > Custom Error 404 Page > Redirect to selected page and change the settings to “Select page”
you may have an old setting in there.
Please note that testing with iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
Mike
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