Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 21, 2025 at 4:32 pm #1481723
    lengleson

    Have been using enfold for years has always worked great.

    Just did the update and am getting a critical error in the theme. Moving to a basic it works formatting is messed up as expected but works. Ive doable all plugins and it still wont come up.

    April 21, 2025 at 5:49 pm #1481732
    Rikard

    Hey lengleson,

    Thanks for the login details. Could you share server error logs with us please? Also, did you try upgrading your PHP version and deactivate plugins?

    Best regards,
    Rikard

    April 21, 2025 at 5:52 pm #1481733
    lengleson

    PHP version: 7.3.6
    All plugins have been disabled.

    April 21, 2025 at 6:51 pm #1481741
    lengleson

    Here is latest log

    April 21, 2025 at 10:00 pm #1481750
    lengleson

    I have spoke to my hosting and they told be this
    I have tried increasing the Memory limit I could see that there seems to be issue with the theme as it is not supporting the memory limit so I suggest you to check with the theme vendor and also the PHP requirements of the website.

    Now site is saying this
    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/goldbet4/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 3107

    April 22, 2025 at 8:56 am #1481793
    Rikard

    Hi,

    Thanks for that. Then you need to increase the memory allocated to PHP on your WordPress installation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP

    Best regards,
    Rikard

    April 22, 2025 at 5:20 pm #1481845
    lengleson

    PHP has been increased to 1048mb it’s still doing it. The error changes all the time. Sometimes it will load sometimes not.

    About every 3rd refresh it will work. Ive spoke to Bluehost and they say its in the scripting of the theme. If I disable the theme and just use a default it works fine. No plugins are activated. it generates different error each time.

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 196608 bytes) in /home/goldbet4/public_html/wp-includes/class-wp-block-metadata-registry.php on line 175

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/goldbet4/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-popup-templates-base.php on line 104

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/goldbet4/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/assets/wp/actions.php on line 1974

    April 23, 2025 at 11:41 am #1481939
    Rikard

    Hi,

    How exactly did you increase the memory? I’m asking since some hosting provider has fixed memory, and increasing it in wp-config will not change it.

    Ive spoke to Bluehost and they say its in the scripting of the theme.

    That sounds extremely vague, try asking them what “scripting” is wrong please. I’m running a test installation with only 128mb memory and it’s working without any problems.

    Error messages will change depending on what is requesting memory. Also note that everything on your WordPress installation will consume memory, not only the active theme. This for example is a default WordPress file:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 196608 bytes) in /home/goldbet4/public_html/wp-includes/class-wp-block-metadata-registry.php on line 175

    Best regards,
    Rikard

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