Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1481379

    Hi Guys,

    I don’t know why but the enfold did not update since 5.1.1 even the token is ok.
    Do I have to do it manually? Is there any problem doing it which I need to consider?

    Kind regards
    T

    #1481400

    Hey cktanju,

    Please try using this plugin: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1486715

    Hi guys,

    Thanks for the plugin. But it did not give me an answer to my question. If I do the update via upload thru wordpress, do I need to take care of things?

    Thanks
    T

    #1486732

    Hi,

    You should backup your site before every update.

    Best regards,
    Rikard

    #1486739

    Hi Guys,

    cheers for the answer.

    Maybe my English is not perfect. The update is from 5.1.1 to 7.x. Can I just upload via WordPress the newest version or do I need to rename the old folder? Etc.

    Cheers
    T

    #1486748

    Hi Guys, in this matter: The site is hosted with raidboxes – do you know why it is not updating like the other websites? The token is valid in the theme. Thanks. Do You have a IPRange ? Do I have do ask if the firewall of raid boxes blocks it?

    • This reply was modified 1 week, 2 days ago by cktanju.
    #1486755

    Hi,

    You can update normally from the version that you are currently using. If the updates are not coming through via the theme or plugin backend, then you would have to reach out to your hosting provider for further help.

    Best regards,
    Rikard

    #1486762

    Hi Rikard,

    The Hoster asked, if youngish a IPrange? Do they can whitelist it.

    Update is done manually.

    Kr
    T

    #1486773

    Hi,
    We don’t have an IP range, our IP is kriesi.at (85.13.136.225)
    Some hosts block us, so we might be on a block list somewhere.
    Although, as I recall, v5.1.1 may have had an issue with updating, it was right after Envato switched to the “Token”
    I recommend manually updating this, try following these steps.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
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