Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1478413
    Stacey
    Guest

    Im confused because it’s telling me my support has expired. but yet Ive never had an issue with getting support??

    #1478429

    Hey Stacey,

    Thanks for reaching out.

    It’s possible that you’re support license has expired. Please check this link for more info on how to extend or renew: https://travelerwp.com/how-to-renew-or-extend-support-for-my-wordpress-website-on-themeforest/

    Regarding the site issue, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the plugins, then purge the cache. Make sure to remove the browser history before checking. Let us know if the issue persists.

    Best regards,
    Ismael

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.