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I bought the theme but do not have a subscription anymore and I am trying to reinstall enfold 2017 by importing it and I m getting the curl 28 error that many people seem to be getting. My hosting provider is saying that the problem is coming from your side. I don t want to buy a subscription just to be able to ask a question if I am going to be told its not on your end.
Also I don t understand why the demo files are not in the whole download from envato.
Let me know.
RegardsHey christophe rouchon,
You don’t need a subscription or a activate license to import a demo.
Try increasing the PHP max execution time and time limit values.
The demos are imported via the WordPress XML file, which is a file that links the images to our domain, (IP address) typically the curl 28 error means that our IP address has been blocked, some hosts like OVH block our IP, I don’t know why but we have reached out to them for a few years and once in a while sometimes they might unblock us, but later it will always get blocked again. Most of the time they are not helpful. I don’t know your host, but if it is them, this is the issue.As a workaround, you can install the demo on a local host on your computer and then use the plugin Duplicator to move to your live site. This is typically the easiest solution.
Best regards,
Mike
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