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  • #1476463

    Hi there, so initially I was thinking this may be eventprime issue.. but while waiting for their support, I thought maybe you can help.
    Issue I’m having is that when you click on get tickets, it opens a popup… and on test site with basic theme, it was fine but it looks like it’s pulling both TOP HEADER & FOOTER into popup… and makes it hard to use…

    On the desktop, you can see top portion under the header & also can see through sidebar text…. on the phone, as soon as you scroll down a bit, footer comes up above popup, making it not usable…

    Anything we can do on your end to help with this issue?

    ATtaching URL to the event page

    #1476523

    Hey bulewold,

    I’m seeing this in the sidebar on your site:

    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    Could you share server error logs with us please?

    Best regards,
    Rikard

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