Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • January 29, 2025 at 9:06 pm #1475982
    Marieke Braamskamp
    Guest

    Good afternoon,

    I’m the webmaster for the website for my son’s rugby club. The website is a bit old, and build with Enfold 4.4.1. We’re now looking into changing the layout of the website drasticly, and upgrading Enfold.

    Problem: the person who originally purchased the theme isn’t involved with the club anymore, and we don’t have access to his inbox. Is there a way we can upgrade the theme?

    January 30, 2025 at 6:37 am #1475994
    Ismael

    Hey Marieke Braamskamp,

    Thank you for the inquiry.

    If you don’t have access to the account that was used to purchase the theme, you will need to create another Themeforest account and purchase a new license. After that, download the latest version of the theme and upload it to the server manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Once the theme is updated to the latest version, you can generate a private token, which can be used to update the theme in the future: https://kriesi.at/documentation/enfold/theme-registration/

    Let us know if you need more info.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.