Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1474765

    running version 6.0.8 with a child theme, since 11 Dec. All plugins currently disabled
    Site ‘died’ today and I don’t seem to be able to get it back up with Envato theme

    Contacted hosting partner (Ventra-IP) and so far they are not able to help

    Any ideas what I should look for?

    #1474772

    Hey SwedishChamber,

    Could you give us some more details about this death please? What happens if you activate the parent theme? Which PHP version are you running?

    Best regards,
    Rikard

    #1474803

    Hi, This ticket can be closed. It turned out to be a memory hog issue caused by plugin Event Tickets which resulted in Enfold theme looking like the culprit, however, that was a red herring.

    #1474814

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Enfold theme causing critical error on site’ is closed to new replies.