Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 28, 2024 at 11:51 am #1474333
    yahyabirinci

    Hello, I have been using it for a long time and have not had any problems, but despite updating the wordpress version and enfold theme, this editor is not editable. The php version is PHP 7.4. How can I proceed? Is there a way to find out what is causing the error?
    https://prnt.sc/yzIYEQZY7wvN

    December 28, 2024 at 1:00 pm #1474337
    Rikard

    Hey yahyabirinci,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 28, 2024 at 8:57 pm #1474342
    yahyabirinci

    Okay, I’m sending it, thank you in advance for your support.

    Also, when I want to update the page, I get an error like
    403
    Forbidden
    Access to this resource on the server is denied!

    • This reply was modified 20 hours, 37 minutes ago by yahyabirinci.
    December 29, 2024 at 12:02 pm #1474353
    Rikard

    Hi,

    Thanks for that, I’m seeing the same thing on my end. That is a server error message, so your hosting provider should be able to help you out with that. Please try reaching out to them.

    Best regards,
    Rikard

    December 29, 2024 at 1:13 pm #1474356
    yahyabirinci

    When I turned off Mod Security, the problem was fixed now. But I had already been doing this for 2 days and it had not been fixed. But now it is fixed. I hope it does not happen again.

    • This reply was modified 6 hours, 26 minutes ago by yahyabirinci.
    December 29, 2024 at 2:05 pm #1474363
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
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