-
Posts
-
I apologize for using the presale questions, but here is our situation:
We have had enfold for about 2 years now and I am new to the company so I do not know who’s email purchased the theme; therefore I cannot put in a regular ticket.
Whenever I go to put new content on the website it uploads for only 2 minutes and then it disappears. I have tried backing up the content, but it does not work.
We need help.Hey Andreas,
Thanks for the link to your site, I see that it is using v4.8.8 of Enfold. This is very old, please login to your Theme Forest account and update to v6.0.8
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
- You must be logged in to reply to this topic.