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Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 28, 2024 at 6:52 pm #1472533
    maryenvato

    Hi,
    after creating a new post, entering the backend shows nothing—no blocks, no sections, and we are unable to edit the post. (We can’t see Yoast either.) The site is constantly updated and monitored, and I can’t figure out what happened.
    Attached is an example. (The same issue occurred on another sites O_O ).
    looking forward hearing from you.
    Best regards.
    MS

    November 28, 2024 at 8:31 pm #1472538
    Rikard

    Hey maryenvato,

    Did you deactivate the LayerSlider in the theme options? If you are using the Block Editor, then please try using the Classic Editor instead. You could also try adding this to your child theme functions.php file:

    add_theme_support( 'avia_gutenberg_post_type_support' );

    Best regards,
    Rikard

    November 29, 2024 at 10:12 am #1472568
    maryenvato

    Hi,
    – “Did you deactivate the LayerSlider in the theme options?”
    Yes, I’ve never use it. I disable the installed plugins as soon as I configure the theme.
    – “You could also try adding this to your child theme functions.php “
    Done, but it doesn’t work( I don’t have the child theme).

    If I give you the credentials can you fix it please?

    Looking forward hearing from you .
    Best regards.
    Ms

    November 29, 2024 at 5:29 pm #1472584
    Rikard

    Hi,

    I’ve added the code for you. You can see the new options at the bottom of the page under Enfold->Theme Options.

    Best regards,
    Rikard

    December 2, 2024 at 12:06 pm #1472699
    maryenvato

    When I access a post and click on “Edit Post,” the editor still doesn’t appear. The only way I can edit the post is by going to the post list in the backend and selecting one of the options under the post title. In this case, it works.

    Is there a way to restore the editor so it functions properly when accessing “Edit Post” directly from within the post?

    I’m also facing a similar issue on another website, so understanding how to resolve this would be very helpful.

    Thank you in advance for your support, and I look forward to your reply. Have a great day!

    December 2, 2024 at 2:32 pm #1472710
    communication264

    Hello,
    Ever since the last WP update (6.7.1) the backend editor or page builder has stopped working and is simply displaying a white blank page.
    Thanks in advance for the support.
    Axel Garond

    December 2, 2024 at 7:04 pm #1472734
    Rikard

    Hi maryenvato,

    Thanks for the update. On which site are you having this problem?

    Best regards,
    Rikard

    December 2, 2024 at 7:05 pm #1472735
    Rikard

    Hi communication264,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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