Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 28, 2024 at 6:41 am #1472423
    redrhinogroup

    With all the latest theme updates, WP version, etc. for a few weeks, the home page was stable with daily edits (as designing / editing the site) now, everytime i try to edit the home page, the bottom half of the page design disappears / deleted. need some help please — very frustrating —
    reverted to previous GOOD versions from backup and then made copies/duplicates of those, However, even the copy/duplicates have the same issue when editing any content on the home page. thanks for your support.

    • This topic was modified 3 weeks, 4 days ago by redrhinogroup. Reason: resolved thanks
    November 28, 2024 at 7:36 am #1472429
    Ismael

    Hey!

    Thank you for the inquiry.

    Did you add any html or embed custom scripts in the page? Please make sure that all html tags are valid and that they are closed properly. Let us know of the result.

    Best regards,
    Ismael

    November 28, 2024 at 8:58 am #1472439
    redrhinogroup

    Hi NO HTML or custom scripts, all standard drag/drop layout/content and media elements available from the theme – thanks still need your help to resolve this

    November 28, 2024 at 9:16 am #1472445
    Ismael

    Hi,

    Thank you for the inquiry.

    Hi NO HTML or custom scripts,

    There are tons of HTML in the page and this particular html is causing the issue because it’s not closed properly.

    < strong >ANY Platform

    Please review the html and make sure that they are all valid.

    Best regards,
    Ismael

    November 28, 2024 at 9:21 am #1472448
    redrhinogroup

    Thank you will check, i didn’t add any HTML code, might be from the editor used as I just replaced the existing text with new text and left any code the same.. thank you and will double check each text section

    November 28, 2024 at 10:03 am #1472458
    redrhinogroup
    This reply has been marked as private.
    November 28, 2024 at 10:48 am #1472462
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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