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  • November 26, 2024 at 7:48 pm #1472305
    bdfuel

    Hi Team,

    I was trying to activate the Enfold theme and installed the Envato Market plugin as per your guide on the website. However, I am encountering an error despite following all the steps.

    Here are the details of the error:
    Error Message:

    Error Code: 403 returned by Envato: Forbidden
    Response Code: 403
    Reason: scope-missing
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.
    In the Enfold update section, my Envato details (ID, email, etc.) are displayed correctly after entering the API key. However, the above error still appears, and I am unable to proceed.

    Could you please help me resolve this issue? Let me know if you need any additional information.

    Thanks in advance for your support!

    Best regards,

    November 27, 2024 at 6:26 am #1472336
    Ismael

    Hey bdfuel,

    Thank you for the inquiry.

    You may need to regenerate the private token and make sure that the required permissions are selected.

    — View and search Envato sites (checked by default) (Required)
    — View the user’s Envato Account username
    — View the user’s email address
    — View the user’s account profile details
    — Download the user’s purchased items (Required)
    — Verify purchases of the user’s items
    — List purchases the user has made (Required)

    Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Ismael

    December 2, 2024 at 8:03 pm #1472743
    bdfuel

    Hi Ismael,

    Thank you for your help! I followed your instructions, regenerated the private token, and ensured all the required permissions were selected. I’m happy to report that the theme has been successfully activated!

    Best regards,

    December 2, 2024 at 8:04 pm #1472744
    bdfuel
    This reply has been marked as private.
    December 3, 2024 at 11:22 am #1472776
    Rikard

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-content-slider .slide-content {
  display: none; 
}

    Best regards,
    Rikard

    December 3, 2024 at 4:45 pm #1472787
    bdfuel
    This reply has been marked as private.
    December 3, 2024 at 5:33 pm #1472798
    bdfuel
    This reply has been marked as private.
    December 4, 2024 at 8:48 am #1472848
    Rikard

    Hi,

    Thanks for the update. If you have additional questions which are not related to the original post, then please open a new thread.

    Best regards,
    Rikard

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