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  • #1472181

    Hello
    Love the theme first and foremost. Usuing it on a few sites that I run. On one of them, the Lightbox Modal is not working. The URL is in private content to view.

    All images open the image URL/source in a new window, be it the Masonry Galleryon the hompeage or Woocommerce Singe Product photos. I have looked at all settings that I could think of and cannot figure out the issue.

    Shop Options > Product Gallery is set to Default Enfold. Lightbox Modal is activate. Load Jquery in Footer is not active.

    Please help.

    #1472189

    Hey Matt,

    Please try to turn off file compression, and activate the option to delete old CSS and JS files temporarily under Enfold->Performance to see if that helps.

    Best regards,
    Rikard

    #1472190

    This fixed my Lightbox Modal issue but created a new, more urgent issue. Now my cart page is blank where before it would load without any issues.

    Please help as this is now urgent. If you add an item to cart and proceed to the cart page, you will see that it does not show the cart contents now (blank boxes for the products contents, coart totals, etc).

    #1472191

    Further information that may help.

    When I am logged in (as as admin) the cart shows up without any issues.

    When logged out (tested on multiple devices and browers) the cart shows as empty gray boxes with no contents at all. From a logged out browser, I proceeded to log in (as a customer account, not admin) and then my cart worked without any issues. I then logged out again and confirmed that the cart would not show.

    So it seems to be related to logged in vs logged out users, for reasons unknown.

    I have tried reverting the changes sugegsted in my Lightbox Modal issue but that has not fixed the cart page. I also disable all cahcing and purged but still no luck.

    Hoping to a quick resolution as it is Black Friday season and we cannot have an ecommerce site without a functioning checkout.

    • This reply was modified 1 hour, 50 minutes ago by Matt.
    • This reply was modified 1 hour, 46 minutes ago by Matt.
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