Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1471203

    Hi enfold Team,
    I wanted to create a single blank page without menu items and chose Blanc Template. However, I received the error message: Update failed. Invalid parameter(s): template. I then created the page normally, tried to switch to Blanc Template and got the same error message again. Why does it not work? Thank you for your help!
    kind regards,
    Karin

    #1471287

    Hey ebenanders,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end. Would you mind posting the login details in the private field and providing a screenshot of the error? You can upload and share the screenshot using platforms like Savvyify, Imgur, or Dropbox.

    Best regards,
    Ismael

    #1471304
    This reply has been marked as private.
    #1471358

    Hi,

    Thank you for the screenshot.

    Did you change the login URL? We can’t login using the default login or admin URL. Please provide the info in the private field.

    Best regards,
    Ismael

    #1471376

    Sorry, I added in the private field.

    #1471380

    Hi,

    Thank you for the info.

    In the screenshot, we noticed that you’re toggling the options in the Layer Slider metabox. What happens when you select the Blank – No Header, No Footer template in the Page > Template settings?

    // https://wordpress.com/support/templates/

    Best regards,
    Ismael

    #1471391

    Hi Ismael,
    thank you for youer help! I added a layer slider and toggled: Header auf dieser Seite verstecken, but the problem persists.
    Kind regards,
    ebenanders

    #1471467

    Hi,
    Please use the “hide header” & “hide footer” options for a blank page, I did this for you and it now works:
    Screen Shot 2024 11 16 at 9.45.59 AM

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
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