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  • November 12, 2024 at 9:38 am #1471143
    9zeroagentur

    The product properties are not displayed in the shopping cart and checkout. We use Woocommerce and Visual Product Configurator for WooCommerce and it seems that Enfold overwrites the shopping cart with a CSS code. Instead of displaying the product properties (e.g. size, color, etc.) cleanly, they are sometimes either not displayed at all or displayed as CSS styles. This problem is caused by the way Enfold overrides the WooCommerce templates or how the CSS classes for these properties are rendered.

    • This topic was modified 1 week, 3 days ago by 9zeroagentur.
    November 13, 2024 at 5:36 am #1471182
    Ismael

    Hey Marcel,

    Thank you for the inquiry.

    The theme doesn’t extensively modify the cart and checkout pages. Could you provide a link to a product page with those properties and post a screenshot? We can’t find the shop page or any products that we can add to the cart.

    Best regards,
    Ismael

    November 13, 2024 at 7:53 am #1471191
    9zeroagentur

    Yes you can see it here:

    Kuschelschaf Musselin

    And these are the properties of the product (image, color, fonts, etc.) These are displayed in the small shopping cart. But not on the shopping cart page or only as CSS code
    null

    Only the CSS code is output here. No product image and no properties:
    Cart Page

    November 13, 2024 at 8:10 am #1471193
    Ismael

    Hey!

    That;’s odd. It’s trying to render a color section inside the wc-block-components-product-metadata container. Did you install another extension for the cart page? 

    <div class="wc-block-components-product-metadata__description">

<p><!-- close content main element -->

</p><div id="av_section_1" class="avia-section av-1kyp15-9030148cefa3c746e7eea48a2f9eff09 main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap fullsize">
<div class="container av-section-cont-open">
<div class="template-page content  av-content-full alpha units">
<div class="post-entry post-entry-type-page post-entry-16">
<div class="entry-content-wrapper clearfix">
<p>#top .av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f{<br>
padding-bottom:10px;<br>
}<br>
body .av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f .av-special-heading-tag .heading-char{<br>
font-size:25px;<br>
}<br>
.av-special-heading.av-m36hux32-30fb6fe0a6b72a7cec61b44773014a1f .av-subheading{<br>
font-size:15px;<br>
}</p></div></div></div></div></div></div>

    Best regards,
    Ismael

    November 13, 2024 at 8:15 am #1471195
    9zeroagentur

    No, I have not installed an extension for the shopping cart. Only Woocommerce germanized and the Visual Product configurator. But with the 2 plugins I have no problem with other stores. I have already deactivated all plugins but the problem persists.

    November 13, 2024 at 8:25 am #1471197
    Ismael

    Hi,

    Unfortunately, we are not familiar with the Visual Product Configurator extension. Have you tried contacting the plugin developer to ask how the plugin renders the product properties? It’s odd that it’s trying to render a full color section inside the cart table.

    Best regards,
    Ismael

    November 13, 2024 at 8:26 am #1471198
    9zeroagentur

    Yes, they said that it was a problem with the enfold theme.

    November 13, 2024 at 8:39 am #1471200
    Ismael

    Hi,

    Did they provide more info about the issue? As mentioned above, the theme doesn’t modify the cart and checkout pages. The plugin seems to be retrieving content from somewhere but unfortunately, we are not sure how this happens. Please reach out to the plugin developers and ask them how the plugin renders the cart table.

    Thank you for your understanding.

    Best regards,
    Ismael

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