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  • #1469905

    Good morning,

    I am having a problem with the articles on my site with Enfold Child,
    When I share a post with the Facebook share button,
    on the article:
    https://kerry-han.fr/sonotherapie-et-entreprises-pour-les- Personnes-reaches-du-cancer/
    The image is displayed in preparation for publication, but disappears once published.
    Do you have a solution to fix this problem?
    Sincerely.

    Pour les français :

    Bonjour à tous,
    Je me permet aujourd’hui de créer un ticket car cela fait déjà un moment que j’ai finaliser la publication du site web d’un de mes clients et depuis, mon client à eu besoin de partager sur son compte Facebook un de ses articles grâce aux boutons de partages que j’ai intégré au site web. Cela fonctionnait correctement depuis quelques mois et depuis aujourd’hui, quand je partage via n’importe quel compte Facebook l’article en question, une image blanche s’affiche à la place de l’image intégrée à l’article partagé.
    Quelq’un pourrait m’aider ou me donner une piste s’il vous plaît ?
    Merci.

    For English people :

    Hello everyone,
    I now allow myself to create a ticket because it has been a while since I finished publishing the website of one of my clients and since then, my client needed to share on his Facebook account one of his articles thanks to the sharing buttons that I integrated into the website. It worked properly for a few months and since today, when I share via any Facebook account the article in question, a white image is displayed instead of the image integrated into the shared article.
    Can someone help me or give me a clue please?
    Thank you.

    #1469909

    Hey Alexandre,

    Enfold does not have functionality for selecting which image should be shared on social networks, please try setting one using a plugin like Yoast SEO for example.

    Best regards,
    Rikard

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