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  • #1469875

    Hi,
    i just saw on a webpage which has the borlabs cookie banner that the Cookie Box on the start page its just blinking shortly one time and on the contact side google maps is just visible for one moment and then its totally gone. it always worked ok. Has that something to do with the update of enfold?
    Would be great if you can help me with this :)

    Many regards rixi

    #1469884

    Hey rixi,
    When I check the cookie popup works and after clicking it the maps load correctly, I don’t have any experience with borlabs as we can’t offer support for third party plugins, but I would suggest checking your browser for AD blocking, either built-in or a add-on. If you use Safari it now auto blocks FB and many others, disable it in the preferences and check again.
    Otherwise if you are using both borlabs and the theme cookie options try testing with only one enabled or the other, perhaps they conflict with each other.

    Best regards,
    Mike

    #1469885

    that page – is it on Borlabs 3.x or 2.x Version
    can you post the link of that page?

    #1469886

    Hello Mike und Guenni,
    thanks a lot for the quick response! It really looks like its just a problem with my browser, thanks a lot :) and sorry for my sometimes not to smart questions ;)
    But you are really a great help!!! Best support ever :)

    Many greetings and a nice weekend,
    rixi

    #1469887

    Hi,
    Glad to hear that you have this sorted out, and thank you Guenni007 for offering help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 5 posts - 1 through 5 (of 5 total)
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