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  • #1467896

    Hey there,

    I need some help with the video player.
    – It does not load the Video, there is just a black screen.
    What happend? Is it too big? It is 204 MB and even when I wait, it stil ldoes not load.

    – is it possible to show the Video Full Screen? It does not show any video Control Buttons.
    (i did not hide them in the settings)

    Cheers
    Monika

    #1467898

    Sorry – wrong Topic – my fault.

    #1467899

    sorry again

    #1467910

    Hi,

    Thank you for the inquiry.

    The .mov format is not supported by most browsers. Please convert the video to .mp4, .ogv, or .webm before uploading it to your site. You can also use platforms like YouTube or Vimeo for video hosting.

    Best regards,
    Ismael

    #1467929

    My recommendation is not to host such big video files yourself. As Ismael mentioned – use a video hoster.
    If this happens to you a lot, the smallest Vimeo account is worth it; it doesn’t have any ads or other videos that pop up when you pause or stop watching.

    #1467930

    thank you so much!

    I will look after a video hoster.
    Do you know why it is better to host there? Do they have faster Server than my server?

    Can I use Videos from Vimeo which are not puplic and embed them in my website?

    I will have this “problem” for one of my future clients. She wants many Videos which will be shown after paying.
    So its important that the user cant find them on vimeo for free :)

    thank you!

    #1468077

    Hi,

    Do you know why it is better to host there? Do they have faster Server than my server?

    Yes, video hosts like YouTube or Vimeo have significantly faster servers, and your video will be hosted on multiple servers worldwide, making it more readily available to viewers.

    She wants many Videos which will be shown after paying.

    In Vimeo, you can edit the embed settings and restrict the video to a specific domain. Please check the following link: https://help.vimeo.com/hc/en-us/articles/13806764653201-How-to-change-your-video-s-privacy-settings#h_01GQ891KDXKVFFZM7T6C4P4NZ3

    Best regards,
    Ismael

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