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Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 18, 2024 at 10:52 pm #1467366
    jim-cp

    Hello,
    We updated the logo on our homepage, located on the top left. It shows the new filename when I hover over it, but it still displays the old image. Inspecting the page shows also the new filename, PrimaryLogo_2.png. We use a custom child theme based on Enfold. I checked the usual PHP files but couldn’t find anything hardcoded. Any idea what could be causing this? I am adding WP admin access data in the private content in case you want a closer look.

    September 19, 2024 at 8:23 am #1467432
    Ismael

    Hey jim-cp,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. If you’re using a cache plugin, make sure to purge the cache before checking the page again. Let us know of the result.

    Best regards,
    Ismael

    September 19, 2024 at 4:33 pm #1467466
    jim-cp

    Thank you for the quick response. File compression was already turned off, and the theme is not detecting any optimizer or cache plugins but we have Page Speed Boost by WP Engine installed. I did a cache purge on that one and also cleared my local browser cache, it didn’t help.

    September 19, 2024 at 6:42 pm #1467477
    Rikard

    Hi,

    Thanks for the update. I’m seeing the file in private in the source code, is that correct? That is the file that has been set in the theme options as well.

    Best regards,
    Rikard

    September 19, 2024 at 7:54 pm #1467484
    jim-cp

    Yes, that is the new file. The new one says “Families” in the text line, but I still see the old file showing “Spouses”.

    September 20, 2024 at 4:52 am #1467499
    Ismael

    Hi,

    Thank you for the update.

    We can’t find the text “Families” or “Spouses” in the home page. Have you tried updating the value of the Enfold > Theme Options > Transparency Options > Transparency Logo settings?

    Best regards,
    Ismael

    September 20, 2024 at 6:32 pm #1467534
    jim-cp

    There is no separate text; those are on the logo image. But turning the transparency logo on and off again did the trick somehow. It is showing the new logo now. Thank you!

    September 20, 2024 at 7:20 pm #1467537
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    September 20, 2024 at 11:05 pm #1467541
    jim-cp

    I am still having an issue with the colors though. The old logo was changing colors when scrolling, white text and star on dark background and black text and star on a white background. I am not sure how to adjust the settings to accomplish that. You can see what I mean at the production site which I am including in the private content. The production site has the transparency options turned off as well.

    September 21, 2024 at 2:09 pm #1467565
    Mike

    Hi,
    I see that you don’t have a Transparency Logo added, only the reguler Logo:
    Screen Shot 2024 09 21 at 7.49.54 AM
    One is for before scroll and the other is after scroll. Your homepage is using a “transparent header” I added the white one for you.
    Before scroll:
    Screen Shot 2024 09 21 at 8.07.14 AM
    After scroll:
    Screen Shot 2024 09 21 at 8.09.03 AM

    Best regards,
    Mike

    September 24, 2024 at 8:53 pm #1467768
    jim-cp

    That was it, we can close this now. Thank you all for your help.

    September 25, 2024 at 5:58 am #1467774
    Ismael

    Hi,

    Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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