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Just purchased a new license but theme options does not accept it and displays invalid error
I got the number from the Envanto download: license certificate and purchase codeHey Yory,
Please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardI did:
Verify your Token is not missing any characters when you copy it from the source. Copied pasted from the ENvanto license certificate and purchase code
Go to Envato account and recheck your token permission. Not sure where in my Envanto account are my token permissions. I downloaded a document with my license certificate and purchase codestill getting:
Last time we checked the token we were not able to connected to Envato:Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.what’s the problem?
Hi,
Thank you for the update.
Did you generate a private token as described in the documentation? It’s also possible that the required permissions for the private token are not checked. Please make sure that you’re using the form on the following page to generate the private token:
// https://build.envato.com/create-token/
For more info, please review this documentation:
// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
Ismael
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