Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • September 17, 2024 at 1:45 am #1467152
    arthurgta

    Good morning, I am this error when changing logo and othjer customisations (changeset_post_save_failure) and these errors when running preview on the website while loggen in to wordpress

    (Special Heading
    This element was disabled in your theme settings. You can activate it here:
    Performance Settings)

    I have attached my wordpress logins.

    Thank you

    September 17, 2024 at 5:52 am #1467170
    Ismael

    Hey arthurgta,

    Thank you for the inquiry.

    Could you please provide a screenshot of the error? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.

    Regarding the Special Heading, make sure that the element is not disabled in Enfold > Performance > Disable Template Builder Elements. Try temporarily loading all elements or manually toggling the required ALB elements.

    Best regards,
    Ismael

    September 17, 2024 at 3:23 pm #1467201
    arthurgta

    Here are screenshots Onedrive Link: https://1drv.ms/f/s!Aln_qYPAg773jIZkeuy1lWZHzj1TFQ?e=a2d6I5

    September 17, 2024 at 4:08 pm #1467211
    Rikard

    Hi,

    Thanks for that. Did you the suggestion Ismael posted earlier?

    Best regards,
    Rikard

    September 17, 2024 at 8:12 pm #1467229
    arthurgta

    Hi, yes i did.

    Thank you

    September 17, 2024 at 8:38 pm #1467231
    arthurgta

    Hi,

    Yes i did.

    Thank you

    September 17, 2024 at 11:51 pm #1467242
    arthurgta

    Hi

    Regarding the Special Heading, make sure that the element is not disabled in Enfold > Performance > Disable Template Builder Elements. Try temporarily loading all elements or manually toggling the required ALB elements.

    I noticed when i do the above and click save all it says all SAVED but when I refresh the setting page it shows no changes on settings.

    September 18, 2024 at 5:56 am #1467270
    Ismael

    Hi,

    Thank you for the update.

    We logged in to the site and tried to change the theme options, but they revert back after refreshing the page. Have you tried disabling the plugins temporarily?

    Best regards,
    Ismael

    September 18, 2024 at 2:15 pm #1467316
    arthurgta

    Hi,

    I have deactivated all plugins but still no change.

    September 19, 2024 at 5:32 am #1467409
    Ismael

    Hi,

    We are not encountering any errors when changing the theme options, so we are not entirely sure what’s happening. Please ask your hosting provider if there is a server cache that we are unaware of. In the meantime, please try setting your installation to debug mode and enable error logs.

    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

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