Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 14, 2024 at 12:48 pm #1464593
    NadjaJacke

    Hi,

    there is html code under the page builder. The theme version is 6.0.2. I have cleared the cache of the page and also the browser – Chrome: also opened the page in Opera, same thing. The page looks normal, seems to be a problem in the backend.

    What do I have to do?
    Thank you.
    Regards Nadja

    August 14, 2024 at 1:26 pm #1464595
    Rikard

    Hey NadjaJacke,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 14, 2024 at 1:32 pm #1464598
    NadjaJacke

    Thank you.
    Nadja

    August 14, 2024 at 3:10 pm #1464605
    Rikard

    Hi,

    Thanks for that. I checked your front page, but I can’t see the problem there. On which page can we see and reproduce it?

    Best regards,
    Rikard

    August 14, 2024 at 3:15 pm #1464608
    NadjaJacke

    Hi,

    the problem is on every page. You have to scroll all the way down on the page and then the code appears.

    Nadja

    August 14, 2024 at 4:37 pm #1464616
    Rikard

    Hi,

    Thanks for that, but I can’t see it happening on that page either. Could you let us know how to reproduce the results that you are seeing on your end please?

    Best regards,
    Rikard

    August 14, 2024 at 5:09 pm #1464619
    NadjaJacke

    Hi, I have recorded a screen video. Link in private data.

    best regards, Nadja

    August 14, 2024 at 7:00 pm #1464627
    Rikard

    Hi,

    Thanks for that, but we still can’t reproduce those results on our end: https://snipboard.io/kEwinh.jpg. Please let us know what is required to produce the results in your video.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.