Viewing 26 posts - 1 through 26 (of 26 total)
  • Author
    Posts
  • August 9, 2024 at 5:44 am #1464214
    zoob

    Hi ,

    How to displays informations like SKU, EAN for each product ?

    I’m using extension meta-Info but nothing come out .

    Thanks

    August 9, 2024 at 12:26 pm #1464229
    Rikard

    Hey Aubin,

    If you are using the Layout Builder to create your products, then you can display it using the Product Meta Info element which can be found in the Plugin Additions tab.

    Best regards,
    Rikard

    August 9, 2024 at 1:39 pm #1464249
    zoob

    Thanks for your replay.

    I used Product Meta Info but it is not working.

    August 9, 2024 at 3:13 pm #1464262
    Rikard

    Hi,

    I can’t reproduce that on a test installation, you can see a working example here: https://wpexpert.se/enfold/product/product-meta-info/. How can we reproduce the results that you are seeing on your end?

    Best regards,
    Rikard

    August 11, 2024 at 12:10 am #1464382
    zoob

    Thanks.

    I don’t why it is not working from my side ?

    How can I do. please ?

    August 11, 2024 at 9:42 am #1464388
    Rikard

    Hi,

    We don’t know either, we would have to be able to see and reproduce the problem that you are seeing. Where can we do that?

    Best regards,
    Rikard

    August 15, 2024 at 10:04 am #1464672
    zoob

    Hi
    Can I give my ID and password ?

    You will reproduce the issue from your side.

    August 15, 2024 at 11:51 am #1464679
    Rikard

    Hi,

    You can post admin rights WordPress login details in private in this thread.

    Best regards,
    Rikard

    August 15, 2024 at 9:08 pm #1464722
    zoob

    Hi,
    I have just sent it

    August 16, 2024 at 9:19 am #1464756
    Rikard

    Hi,

    Thanks for that. Does your site have a URL as well?

    Best regards,
    Rikard

    August 16, 2024 at 11:34 am #1464765
    zoob

    Yes
    I send my url

    August 16, 2024 at 3:09 pm #1464778
    Rikard

    Hi,

    Thanks, but the login details are not working. Please check and verify.

    Best regards,
    Rikard

    August 16, 2024 at 3:35 pm #1464783
    zoob

    Sorry.
    I update it

    August 17, 2024 at 1:28 pm #1464809
    Rikard

    Hi,

    Thanks for that. Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    August 17, 2024 at 3:00 pm #1464815
    zoob

    Hi ,
    I started updating with the latest version but it deleted all my custom enfold child that I made.

    Please Please how to backup with my custom enfold child ?

    August 17, 2024 at 3:23 pm #1464819
    Mike

    Hi,
    When I check your site your child theme is not active, so perhaps your customizations are only in your parent theme.
    After you update do you active your child theme or your patent theme?

    Best regards,
    Mike

    August 17, 2024 at 3:25 pm #1464820
    Mike

    Hi,
    I activate your child theme and your site looks goo, please check.

    Best regards,
    Mike

    August 17, 2024 at 3:27 pm #1464821
    zoob

    Thanks Mike

    I am really appreciate your reply.

    August 17, 2024 at 3:30 pm #1464822
    zoob

    Now let come back to my issue.
    Please could you check why the following information does not display to my page ? SKU, EAN for each product .
    Even after update the new enfold theme ?

    August 17, 2024 at 3:45 pm #1464823
    zoob

    I saw my back up has not been take effect.

    I have this:

    Update available!

    A new version (6.0.2) of your Parent Theme (Enfold) is available! You are using version 5.6.12.
    See what’s new on our change log. Would you like to update?

    If I update , does the update destroy all my enfold child setting ?

    August 17, 2024 at 5:10 pm #1464827
    Mike

    Hi,
    No, updating will not cause you to lose your child theme setting, you probably updated and then activated your parent theme, instead of leaving your child theme activated.
    Try updating this way:
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    August 17, 2024 at 5:26 pm #1464830
    zoob

    I downloaded this version

    themeforest-dGgwr2Lb-enfold-responsive-multipurpose-theme

    Do you confirm that It is the last one ?
    Please

    August 17, 2024 at 5:43 pm #1464831
    zoob

    Hi Mike,

    Thanks
    I have just updated my theme. I still have the same issue .
    I don’t the SKU, EAN for each product

    Please did you reproduce the issue ?

    August 19, 2024 at 10:51 am #1464892
    Rikard

    Hi,

    Thanks for the update. What happens if you deactivate all plugins temporarily expect WooCommerce?

    Best regards,
    Rikard

    August 19, 2024 at 6:38 pm #1464921
    zoob

    Hi Rikard ,

    Desactivate plugging could cause another issue. I don’t think it is the best solution. Did you reproduce the issue ?
    Do you have a particular plugin that cause this effect ?

    August 19, 2024 at 7:44 pm #1464929
    Rikard

    Hi,

    I don’t think that deactivating plugins will cause any problems, but you could back your site up first in case it does. You could also copy the site to a staging site.

    We can see the problem on your site, but we can’t reproduce it on our test installations.

    Best regards,
    Rikard

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