Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 22, 2024 at 7:35 pm #1462694
    NWHend

    Updated Enfold from 5.7 to 6.0.1
    Now Mason galleries on two different pages are not working!
    The Categories as ALL missing. So the wrong portfolio items are in the masonry squares.

    Also on Portfolio Items – now ALL galleries aren’t working!!

    I have used this theme, and these features on Multiple websites.
    I really hope this can be repaired.

    • This topic was modified 4 months ago by NWHend.
    July 23, 2024 at 4:05 am #1462730
    Ismael

    Hey NWHend,

    Thank you for the inquiry.

    We may need to access the site to better understand the issue. Please provide the login details in the private field.

    Best regards,
    Ismael

    July 23, 2024 at 3:15 pm #1462772
    NWHend
    This reply has been marked as private.
    July 24, 2024 at 6:24 am #1462819
    Ismael

    Hi,

    Thank you for the info.

    The Content > Select Entries > Which Entries Should Be Used option of the Masonry elements was set to Post Tag and Category when we checked. We set it back to Portfolio Entries and selected the appropriate terms or categories for each page.

    Best regards,
    Ismael

    July 24, 2024 at 5:17 pm #1462869
    NWHend

    Hi Ismael,
    The posts were tagged and working correctly before the Enfold update.
    How did the ENFOLD update REMOVE these Category tags??

    I am concerned as I have used your theme, with the Masonry gallery features on more than one of my client’s website.
    Currently I have to go in and REapply each Category to all my portfolio items. 21 in ALL.
    I am NOT going to update the theme if I have to go in and update / reapply each and every tag. For each and every gallery…

    Please LOOK at WHY this is happening.

    Nancy

    July 25, 2024 at 6:24 am #1462919
    Ismael

    Hi,

    Thank you for the update.

    The tags applied to Portfolio Items should not be removed when updating the theme. Are you sure you didn’t previously select the category or portfolio entries taxonomy?

    Best regards,
    Ismael

    July 25, 2024 at 11:34 pm #1463005
    NWHend

    I can’t figure out why the Portfolio items did not work correctly after the theme update.
    That is why I contacted Enfold support.
    I thought you’d want to know…

    I went in and re-added back in the section tags, and my galleries are working correctly now.

    July 26, 2024 at 8:03 am #1463023
    Ismael

    Hi,

    The portfolio items are not displaying because the tags are missing. Unfortunately, we are not sure why the tags would be removed during an update. This is not supposed to happen, and this is the first time we have encountered such an issue. Please let us know if you experience the problem again. We’ll close this thread for now.

    Thank you for your patience.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Updated Enfold – Masonery galleries and Galleries NOT working’ is closed to new replies.