Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 14, 2024 at 7:36 am #1462001
    anouk3177

    Hello,
    i have a problem on my website.
    I did a contact form, and i don t receive the email ?
    you have my url in the private content
    i download the plugin wp test email and it says it s not working ?

    Can you help me please ?

    Regards

    July 14, 2024 at 3:43 pm #1462029
    Mike

    Hey anouk3177,
    Thanks for the login, it looks like you are using a gmail address as your from email, typically this will be deleted as spam by email servers. So you should use a SMTP email server, I see you installed the WP Mail SMTP plugin and tried to set the Other SMTP, but you are not using Authentication
    Enfold Support 6329
    and you still added your gmail address as your “from” address.
    So first try setting up a email address on your webhost server with the same domain as your website, otherwise they will be spam and often deleted.
    Then get your SMTP login from your webhost and add it to your plugin.

    Best regards,
    Mike

    July 15, 2024 at 7:46 am #1462062
    anouk3177

    hello

    thanks for your reply !

    I tried many times to set the smtp with login etc, it was not working..
    I don t know wich smtp host i had to set ?
    For the login, is it the codes connexion of admin wordpress ?

    July 15, 2024 at 10:37 am #1462069
    anouk3177

    Hello,

    It s working ! i found out the identification etc

    Thanks for your help !

    Regards
    Anne-Claire

    • This reply was modified 3 months ago by anouk3177.
    July 15, 2024 at 1:39 pm #1462090
    Ismael

    Hi,

    Great! Glad to know that this has been resolved. Please don’t hesitate to reach out if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 5 posts - 1 through 5 (of 5 total)
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