Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 10, 2024 at 11:45 am #1461768
    inbo

    Guten Tag,

    ich habe für drei Kunden das Theme Enfold über Themeforest erworben. Jedoch erhalte ich bei den letzten beiden Käufen bei der Eingabe des Purchase Codes im Theme die Information, dass keine Verbindung zu Envato hergestellt werden kann. Entsprechend erhalte ich trotz Lizenzerwerb keine Aktualisierungen für das Theme. Woran liegt das und wie lässt sich das ändern?

    July 10, 2024 at 3:05 pm #1461782
    Rikard

    Hey inbo,

    Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    July 10, 2024 at 4:18 pm #1461787
    inbo

    Hey Rikard,

    I think you did not understand the problem. I know where I find the theme registration. BUT:

    I have purchased the Enfold theme for three customers via Themeforest. However, for the last two purchases, when I enter the purchase code in the theme, I receive the information that no connection to Envato can be established. Accordingly, I do not receive any updates for the theme despite purchasing a license. What is the reason for this and how can it be changed?

    July 10, 2024 at 9:54 pm #1461798
    Rikard

    Hi,

    You should not use the purchase code, you should use a token which can be generated if you follow the guide that I linked to earlier.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.