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  • #1448929

    Hi guys,

    no tooltip appears on my image hotspots and I have no idea why.
    I even tried the image with hotspots on another server with a “clean website” and again no tooltip appears on mouse hover.

    Only if I select that the tooltip should always be displayed it is visible.

    Do you have any idea what the problem could be?

    Many thanks in advance…. see ya

    #1448956

    Hey cheffe,

    Thank you for the inquiry.

    Looks like the tooltip element is not being created for some reason. What is the current version of the theme? Please make sure to update the theme to version 5.7.1. If the issue persists after the update, try temporarily disabling the plugins, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    #1449000

    Hi Ismael,

    thx for your quick feedback….

    After much trial and error, I found the bug responsible… it was a code I found here in the support to hide titles on hover (for function.php):

    Apparently this code also deactivates all hover actions that have to do with a tooltip… even the tooltip for the icon element was no longer displayed on hover!

    But I found another code from Guenni007:

    With this titles are no longer displayed on hover WITHOUT deactivating tooltips of the “Image with hotpots”

    Thx to the Enfold team AND everyone – especially Guenni007 – who shares their knowledge here with us non-programmers 👍🏻
    So this problem is solved for now… hopefully

    #1449009

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Image with hotspots – tooltip does not appear on mouse hover’ is closed to new replies.