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I wanted to update the “Enfold” theme used on my website, so I purchased a new license.
I entered the downloaded “Purchase Code” into the theme’s “Enfold > Theme Update > Your Themeforest API Key”, but the update is not displayed.
I can’t update from version (3.5.2), what should I do?Hey huge0904,
Your version uses the old API key, Envato (Theme Forest) now uses a “Token”, see our documentation here. So you will need to manually update and then in the future you can automatically update with the token.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first using your web host backup tool to backup your site and database, not a backup plugin unless you have specific experience restoring from the plugin backup, if you are not sure how to use your web host backup tool, ask them for assistance. I do not expect issues with updating your version but it is good practice to have a backup.
Perhaps creating a staging site to test the update on would be a good idea, most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen.Best regards,
MikeHi,
Thank you for the update.
I can’t update from version (3.5.2), what should I do?
The automatic update through the dashboard will no longer work on this version. You will have to download the latest version of the theme from your Themeforest account and update your installation by manually uploading the theme files via S/FTP. Please refer to the link below for more info:
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
To post a screenshot, you can use platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Best regards,
IsmaelHi,
The images you sent are not loading, please try uploading them to a service like Imgur or Snipboard instead.
Best regards,
RikardHi,
Please do not try to override the theme files via FTP by uploading into the same directory, this will cause errors. You could delete the directory first and then upload the new files and also remember to make a full backup including the database.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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