Activating WooCommerce causes critical error after update

Hey Shane,

Thanks for the login details. Could you send us server error logs please?

Best regards,
Rikard

Hi,

Thanks for that, next time please a file ending to the file so that it can be opened directly.

Please try to increase the memory allocated to PHP on your installation: https://developer.wordpress.org/apis/wp-config-php/#increasing-memory-allocated-to-php

Best regards,
Rikard

Hi,

Thanks for the update. What happens if you activate the parent theme? Also, are we allowed to activate WooCommerce for testing purposes? You might want to include FTP login details in private as well, in case we should need it. If you have logs with only errors then that would be great to, the current log mostly contains security logs.

Best regards,
Rikard

Hi,

Thank you for the update.

Are there any template overrides or modifications in the functions.php file within the child theme directory? It’s possible that these modifications are causing issues with the plugin. Please try deactivating those modifications temporarily, then reactivate the child theme again.

Best regards,
Ismael

Hi,

You might need to switch the installation to debug mode and enable error logs to trace the functions or modifications causing the errors. You can then fix them accordingly. Please check the link below:

// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

To enable debugging and error log, add this code in the wp-config.php file:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', true );
define( 'WP_DEBUG_LOG', true );

Best regards,
Ismael