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  • April 12, 2024 at 6:06 pm #1439851
    freepixelweb

    I have a compatibility issue between the Enfold theme and the MagicZoom plugin, when I activate it I get a critical error.
    If I activate a standard theme, no problem, it works.
    The plugin site here: https://www.magictoolbox.com/magiczoom/
    I have open an admin account for investigation (see credentials).
    Regards.
    Jean

    April 13, 2024 at 2:06 pm #1439886
    Rikard

    Hey Jean,

    Debugging problems with unsupported plugins is out of scope of theme support unfortunataely, but if you share server error logs with us then we can take a look to see if there’s a simple fix for the problem. If not, then I would suggest that you look for an alternative plugin.

    Best regards,
    Rikard

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