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Hi, I cannot see the new Twitter “X” icon in the header or footer of my website. It’s a blank space to the right of the YouTube icon. You can click the blank space and it takes me to my Twitter handle, but no “X” icon appears. I am using the most up-to-date version of Enfold.
Can you help? The website URL is in the private content section. Thank you!
Hey santanin,
Thank you for the inquiry.
The data-av_icon attribute of the Twitter icon element is missing, which is why the icon is not visible. Please try to remove the Twitter icon from the Enfold > Social Profiles, save the theme options, then add the icon again.
Best regards,
IsmaelGood day,
Thank you for your fast reply. I tried that multiple times before reaching out to the support forum and it didn’t work. I just tried again and it didn’t work. I also tried adding/saving, removing/saving, and adding/saving the “Square X Twitter”, but that does not appear either.
I also added this code to the functions.php file, which I saw your moderators post on another thread on this support forum as a potential fix, but that did not work either:
function avf_default_icons_mod($icons) { $icons['twitter'] = array( 'font' =>'twitter', 'icon' => 'ue801'); return $icons; } add_filter('avf_default_icons','avf_default_icons_mod', 10, 1);Do you know why that attribute would be missing? Anything else I can try?
Thank you for your help.
Best,
NickHi,
Thank you for the update.
You may also have to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. Please provide the login details in the private field if the issue persists.
Best regards,
IsmaelGood day. Thank you for your reply. I looked at the Enfold > Performance > File Compression settings, but see a ton of settings. Which settings do you want me to disable to try this again?
Hi,
Toggle or temporarily disable the CSS File Merging And Compression and Javascript File Merging And Compression options. Afterwards, make sure to purge the cache or deactivate the cache plugin. Or post the login details in the private field so that we can check it.
Best regards,
IsmaelHi,
Please try removing the code that you added to the functions.php and enable the theme editor menu item so we can see if there is anything else in your functions.php that could cause an error:
Typically the iThemes Security plugin is what hides the menu item but this plugin shows an error when I check.Best regards,
MikeHi,
I’m not sure what is causing this but I added this css as a workaround:.av-social-link-twitter a:before { background-image: url(https://img.icons8.com/ios/50/cd1041/x.png)!important; background-size: contain; background-repeat: no-repeat; background-position: 50% 50%; }Now you have a red X icon, but perhaps you could try reinstalling the theme to see if that helps.
To manually reinstall your theme you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
The code that I added is in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field, and if you reinstall the theme you should remove it to see if the correct icon is showing.
I didn’t see anything else wrong on your site, just this icon not working and I didn’t see any error messages.Best regards,
MikeHi JennyGr,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
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