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Posts
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Hi, The website at myfriendrachel.com looked fine last week, and now suddenly, it doesn’t. Here are two images to see. Do you have any thoughts on what is going on? Thanks so much!!
Justinehttps://myfriendrachel.com/wp-content/uploads/2024/03/does-look-right-1.jpg
https://myfriendrachel.com/wp-content/uploads/2024/03/Doesnt-look-right.jpg
Hi,
I’m not sure what is wrong in the first screenshot, and I can’t reproduce the results in the second one. Please try to explain the problem a bit further.
Best regards,
RikardHi, Rikard,
In the screenshot (Doesnt-look-right.jpg), the logo is duplicated twice, and the menu bar is no longer at the top right. The menu items are in a list with bullets. In addition, as you go down the entire page, there are no longer two columns but one, and everything is cut off.I have a couple people telling me that is what they are seeing and not the correct view. Does that help?
Hi,
Thank you for the clarification.
The site seems to be fine based on our recent check. Please check the screenshot provided in the private field. Did you figure out the issue? If the problem persists on your end, try to disable the Enfold > Performance > File Compression settings, purge the cache, and then check the site in incognito mode or do a hard refresh.
Best regards,
Ismael
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