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  • #1436036
    Neeraj
    Guest

    Hi,

    My website presently uses the Enfold theme. However, it was purchased my our programmer in 2019, who isn’t contactable anymore. I don’t have the token number & the site hasn’t been updated for a long-time.
    I want to ask if I were to purchase the theme now (again), and use that token number on my website would the theme continue to work as is, and get seamlessly updated, or would it break the current theme with the customizations and turn it to default state?
    My purchase decision hinges on this very question. I would appreciate if you can help with this please?
    Thanks,
    Neeraj

    #1436043

    Hey Neeraj,
    Thanks for your question and the link to your site, I see that you are using version 4.5.2 without a child theme and I assume that your developer didn’t customize any of the core theme files. So I would expect that you can manually update with the steps below without any issues and then add the new token for future in theme updates, but unfortunately the new token in your current theme will not update the theme because Envato (Theme Forest) made a change a while back. Nonetheless the update steps are easy.
    As a general good practice I would recommend creating a backup using your webhost backup tools and not a backup plugin, unless you have a lot of specific experience with a specific backup plugin.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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