Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1435483

    The slider is not displaying properly on mobile. It just truncates the images

    #1435516

    updated my support license

    #1435539

    Hi,

    Thank you for renewing your support license.

    Please note that the images in the slider are set as background, so the dimensions of the slider will not depend on the size and aspect ratio of the images. What we recommend is to add another slider below the current one and upload images that are specifically resized for mobile view. You can then toggle the visibility of both sliders by adjusting the options in the Advanced > Responsive > Element Visibility settings. Essentially, you’ll have two sliders: one for desktop view and another for smaller screens.

    Best regards,
    Ismael

    #1435593

    So my iPhone 12 has a screen width of 1170px in portrait mode so only the Desktop mode will work.

    The Image I uploaded is only 1000px wide so it should fit nicely on the screen, but instead this is what I get:

    cell phone

    #1435679

    Hi,

    So my iPhone 12 has a screen width of 1170px in portrait mode so only the Desktop mode will work.

    You might be referring to the phone’s screen resolution. However, the actual viewport size of an iPhone 12 is only 390px × 844px, so it can only contain or display images in full with the same aspect ratio. But as I mentioned above, the images in the slider are set as backgrounds, so the size of slider will not be dependent on the size of the slider images. If you need a slider that resizes based on the dimensions of the slider images, try to replace the Fullscreen Slider with the Fullwidth Slider, or use the Image element.

    Best regards,
    Ismael

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.