Hi there,
I know that the lastest version of Enfold is 5.6 but on my website it says that the 4.8.9 is the lastest one. Could you tell me please where is the problem?
The token is active! Thank you in advance for your support
Best regards
Francesco
Hey Francesco,
Your version is very old and Envato made a change in how the update is done in the backend, so you must manually update this time and then the auto updates will work in the future.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
If you need further assistance, please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
Best regards,
Mike